Multi-Channel Communication
When managing more than one communication channel, consider these principles to ensure your efforts resonate and drive engagement.
👥 Audiences differ across channels — even if there's significant overlap. Tailor content to be relevant for each group's specific interests and context.
🙇♂️ Interaction styles vary by platform. Instagram users may rely on algorithms to surface content, Telegram audiences expect concise, actionable info, and email subscribers are often willing to read more thoughtfully.
👯♂️ Repetition is essential. Your message represents a tiny fraction of the daily information overload your audience faces. Repeat truly important points both within channels and across them to reinforce impact.
🧍♂️ Avoid extremes: Don't just copy-paste the same post everywhere, nor completely avoid cross-channel duplication. The goal is strategic adaptation, not uniformity or silos.